Terms of Service

Welcome to HAE Herbal Cream. These Terms of Service govern your use of our website and your purchase of our products. By using this site or placing an order, you agree to these terms. Please read them carefully.

About our products

HAE Herbal Cream products are handcrafted cosmetic skincare products made in small batches. They are intended for external use as skincare. They are not drugs and are not intended to diagnose, treat, cure, or prevent any disease. See our Disclaimer for important information about intended use and results.

Orders and pricing

We do our best to describe products and prices accurately, but errors can happen. We reserve the right to correct errors, change prices, and limit or cancel any order (including after it has been placed) if needed. If we cancel an order you’ve paid for, we’ll refund you in full.

Shipping and returns

Shipping options and timelines are shown at checkout. Returns and refunds are governed by our Refund & Returns Policy, which forms part of these terms.

Intended use and assumption of risk

You use HAE Herbal Cream at your own risk. You are responsible for determining whether a product is appropriate for you. We recommend a patch test before first use, and we strongly recommend consulting a qualified healthcare provider before using our products on open wounds, surgical sites, broken skin, or while undergoing medical treatment, and if you are pregnant or nursing. Discontinue use if irritation occurs.

Skincare results vary from person to person. Testimonials, reviews, and before-and-after images on our site reflect the experiences of individual customers and are not a guarantee that you will experience the same results.

Limitation of liability

To the fullest extent permitted by law, HAE Herbal Cream and its owner are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our products are provided on an “as is” basis. To the extent any liability cannot be excluded, our total liability to you for any claim is limited to the amount you paid for the product giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

Indemnification

You agree to hold harmless HAE Herbal Cream and its owner from any claims or expenses arising out of your misuse of our products or violation of these terms.

Intellectual property

The content on this site — text, images, logos, and the HAE name — belongs to HAE Herbal Cream and may not be copied or used without permission.

Changes to these terms

We may update these terms from time to time. The version posted on this page is the current one. Continued use of the site means you accept any changes.

Governing law

These terms are governed by the laws of the State of Colorado, United States.

Contact

Questions about these terms? Email Esme@haeherbalcream.com.